FAQ| JOVIFashion
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Home ~ FAQs

If I order something today, when will I receive it?
If you live in a metro area in India and order before 1pm, then you'll receive your Order the day after tomorrow! We use express shipping for all our items which means fast and secure delivery.

How do I know if my order has been shipped?

When we send out your order, you will receive an email confirmation from our system (the system we use for order processing) with your tracking number. You can track your parcel code by clicking HERE.
 

Where do I send my returns to?
Returns are to be sent to our head office at the following address:
JOVI Fashion, 203-204, 2nd Flr, Shree Mansion,
G-23, Kamla Marg, C-Scheme, Jaipur INDIA
Please see our RETURNS POLICY for more information about what information to include with your return.

 

Is there a store for me to try things on?
No sorry, currently are fully online. However, you can always call or email us with sizing enquiries or other questions. 

 

Is your site secure?

JOVI Fashion uses the PayU Money Online Payment Gateway for its online credit card transactions. PayU Provides a safe and secure means of collecting payments via the Internet and is a Certified Gateway. All online credit card transactions performed on this site using the PayU gateway are secured payments.

  • Payments are real time with an immediate response.
  • Your complete credit card number cannot be viewed by JOVI Fashion or any outside party.
  • We will not share your identity, phone no or email id at any cost to marketing companies.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within the system protecting your credit card data.

What payment options do you accept?
We accept payment by credit card, debit card (Visa, MasterCard), Netbanking.